You can cancel or reschedule free of charge up to 24 hours in advance. Late cancellations or missed appointments may incur a fee, as the treatment time is reserved specifically for you.
You can cancel or reschedule free of charge up to 24 hours before your appointment. Late cancellations and missed appointments incur a fee of 50% of the treatment price.
Studio Ginié is located at Ladenburger Str. 29, 69120 Heidelberg, close to Hans-Thoma-Platz. You can easily reach us by public transport via the Hans-Thoma-Platzstop. From there, it is just a few minutes' walk to the studio.
Yes, you can buy vouchers for all treatments at Studio Ginié, making an ideal gift for friends, family or colleagues. Vouchers are available at the studio or can be sent by email on request.
The studio is on the ground floor and generally offers step-free access. If you need assistance, please let us know when booking so we can prepare for your visit.
We normally use professional products selected to suit your skin. If you are sensitive to particular products or prefer your own skincare, we will be happy to discuss this beforehand.
Yes, Studio Ginié offers facials specially tailored to men's skin, for a fresh, well-cared-for complexion.
For consistently well-cared-for skin, a treatment every 4 to 6 weeks is recommended. The exact frequency depends on your skin type, goals and chosen treatment.
Yes, many treatments can be carried out during pregnancy, with adjustments to some techniques or products. Please let us know before your treatment so we can advise you appropriately.
The studio is centrally located in Heidelberg and is easy to reach by car or public transport. You can find detailed directions and parking information on our contact page.
Yes, you can buy the skincare products used at Studio Ginié directly from us, so you can continue your skincare routine at home.
Yes, every treatment is available as a gift voucher, perfect for birthdays, special occasions or simply treating someone you care about.
Hygiene is a top priority. All instruments are thoroughly disinfected or sterilised after every use, and disposable materials are used only once.
Of course. Before every treatment, we have a short consultation to understand your skin, wishes and goals. You can also book a separate consultation if you prefer.
For sensitive or blemish-prone skin, we offer targeted treatments designed to reduce inflammation, refine pores and visibly improve the complexion. Each treatment is tailored to your skin.
For around 24 hours after treatment, avoid make-up, saunas and direct sunlight to give your skin time to recover.